Terms and Conditions

Terms & Conditions

Quotations for design, consultancy work and printing are free on request.

Any prices quoted exclude taxes and shipping which will be charged on completion of the job.

Commissioning Work

A written order is required for each job before any work can commence (e-mail or hard copy).


Printed Material

Design, Artwork and Consultancy time is charged @ 125.00/hr.
Unless otherwise agreed the minimum charge per job is $125.00 (1.0hr work).
Discounts can be negotiated for bulk or ongoing work, please ask for details.

Websites – charged on an individual basis

Charges commence at around $4,500 and increase from there dependent on individual requirements. This base set-up fee includes initial briefing, some design and development time in order to agree the structure of the site. Each website is charged on an individual basis based on the content.

An average responsive/CMS brochure site costs from $4,500 – $6,500. Directory, e-commerce or specialty sites requiring users log-in, etc can cost substantially more dependent on several factors including number of products on the site or amount of custom coding required.

All supportive work is charged as extra, see below.*
An accurate quotation can be provided further to a complete brief.

Website charges include:

  • Initial briefing, design work and development of the structure
  • A reasonable amount of changes and corrections
  • Help setting up web hosting accounts and emails if required.
  • Help with Google keywords, tracking code, sitemap submission to Google Indexing and submission to other search engines.
  • Assumed usage of supplied high quality images and final proofed text, both supplied digitally.
  • Coded to current web standards (but we obviously cannot ensure that the site retains this standard if it is maintained elsewhere)

Charges DO NOT include any supportive work, these will be charged as extra. Work such as:

  • Creation of any company branding (ie logos)
  • Writing / editing finished copy or ‘starter’ copy (text which is written as a general guideline to intended textual content but requires further improvement for use as final copy).
  • Special Pages such as forms.
  • Adding e-commerce functionality
  • Interactive on-page image enlargement.
  • Any images (or animations) which may need to be created, sourced, or manipulated in Adobe Photoshop (or other specialist software). Most images take around .25hr to be retouched, sharpened, brightened, etc. Montaged images / web animations take longer, and the cost is dependent on various factors including time required, how many images are used, and the final size.
  • Photography or sourcing Stock Library images.
  • Scanning photographs or images

Proofing and Signing off Artwork

Final proofreading/authors corrections are the responsibility of the client, 2020 Creative, Inc. holds NO responsibility for the final content and wording.

We require a final sign off in writing (e-mail or hard copy) before any job can be sent to print or uploaded live to the internet.


Full payment is due within 7 days of invoice unless agreed otherwise. Large projects may have milestone billing defined in the project estimate.
We expect prompt payment and prefer internet payment or ACH if possible. We also accept checks, but these need to be sent early in order to be banked and cleared by the due date.

We offer monthly payment terms for retainers, websites, hosting and maintenance for sites we have developed, please ask for details.

All final print-ready pdf artwork is the property of the client and, on full payment, is available digitally.  Files used to create the final document are property of 2020 Creative, Inc..  Final artwork is archived for a period of 1 year and can be requested at any point.  Retrieving artwork from archives will incur a minimum fee of $50.00. If archive data is over 5gb, there will be a per gb charge and possibly a data drive to accommodate large files.